Digital Birmingham is the external brand for Birmingham City Council’s IT and Digital Services.  

As well as providing vital technical support and innovative solutions for the council, our ambition is to ensure that Birmingham is recognised as one of the leading digital cities in the world. A city that delivers a digitally inclusive society by catalysing and accelerating the digital infrastructure and services that enable its citizens, communities and businesses to thrive.   
Key to becoming a truly inclusive digital city, is a strong partnership between the council and the city that thrives on collaboration with local businesses, entrepreneurs and world leading organisations from the public, private, community and academic sectors.  

This collaborative approach enables valuable insight from data to be focused on the growth of the city’s economy, by creating new innovative opportunities that maximise the use of digital technologies and the skills and capabilities of our citizens and local businesses.  

Technology will continue to play an essential enabling role in supporting the future shape and aims of both the city and the council, with Digital Birmingham being the council’ platform for showcasing how its IT and Digital Services is delivering its vision for a technology enabled city of the future.

Our vision to “lead, shape and deliver great digital solutions enabling a positive difference to people’s lives”, is supported by a set of guiding principles based around the themes of ‘thinking differently’ and ‘doing differently’. 

  • Think Differently is about putting citizens, customers and users first in how we think about, designing and delivering services, using technology as an enabler of transformation
  • Do Differently requires reform and transformation of the service that puts digital at the centre of how the council wants to operate, starting with how we turn data into insight to deliver better services, safely and securely and working differently to shape a new path towards becoming a digital council.  

As the shape and objectives of the council continue to change, maximising future investment in technology and collaborative working opportunities will enable us to achieve our ambition for an inclusive digital city that everyone can benefit from.     

We are part of Birmingham City Council’s Digital & Customer Services Directorate working in Information, Technology and Digital Services.  

Get in touch

To find out more about working with us, please contact us via [email protected] or call 0121 303 8779.